Here you will find all the important information about your Level 1 / 1-2 / 2 course as well as the general procedures in our studio.

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Course Structure

Each level (up to and including Level 2+) consists of 10 course sessions, each with 70 minutes of training.

Registration is binding for the entire course block, including all ten sessions.

Our courses build seamlessly on one another:

Level 1 → Level 1-2 → Level 2 → Level 2+ → …

You will always train:

• on the same weekday,
• at the same time,
• with the same group,
• and the same instructor.

Once you have completed a level and would like to continue, your spot will be reserved for you.

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Participation & Prices

You can choose from the following options:

a) 10-Class Pass €280 / Students or Trainees: €250

b) Two 5-Class Passes 2 × €145 / Students or Trainees: €130 each

c) Urban Sports Club (L/Premium or XL/Max) 1 Plus check-in per course session + additional course fee: €50

In months with five course sessions, one additional drop-in session at our studio is required.

A total of 10 check-ins are mandatory for each level.

d) Membership (6 or 12 months)

The membership automatically includes all subsequent levels during the membership period.

Payment Methods

• PayPal Friends & Family
  (info@vertical-ballerina.de – Inh. Hausruckinger, Marschall GbR)
• Bank transfer
  Hausruckinger, Marschall GbR
  IBAN: DE34 7015 0000 1003 3505 82
• SEPA Direct Debit

Cash payment is only possible in exceptional cases. Ordering a pass obligates payment.

Memberships are paid exclusively by SEPA Direct Debit and always begin at the start of a month.

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Cancellations & ReschedulingAll cancellations or rescheduling must be made by you via Eversports.

The regular cancellation deadline is 24 hours before the booked session.

With a doctor’s certificate from the day of the course, we exceptionally accept cancellations up to 12 hours before the course begins. Initially, you can only submit a late cancellation yourself, but once you send us the certificate, we will credit the session back to you.

Without a doctor’s certificate, unfortunately no exceptions can be made after the regular cancellation deadline.

How to Cancel a Session in the app:

Bookings → Upcoming Bookings → Select the session → Scroll down → “Cancel Booking”

The session will then automatically be credited back to your account.

Booking a Catch-up Session

Search in the class schedule for your preferred session and use your credit for the payment. With the credited session, you can book:

• a parallel course of the same level
• a workshop of the same level
• Conditioning classes
• Shape & Flexibility
• Open Class

If the course is fully booked, you can join the waiting list. As soon as a spot becomes available, the app will notify you automatically and you can book it.

Please note: The waiting list function is only available in the app, not in the browser.

Catch-up Sessions

Within the current course block (level), all sessions that were cancelled on time, and therefore all passes, can be used flexibly for:

• a parallel course of the same level
• a workshop of the same level
• Conditioning classes
• Shape & Flexibility
• Open Class

After the course block has ended, sessions cancelled on time can still be used for Open Class or Shape & Flexibility for two months. For this purpose, we will credit you with the product “Beginner Course Catch-Up Session.”

Pole courses or workshops can no longer be booked after the level has ended, as your pass expires at the end of the level.

This rule only applies to Level 1, Level 1-2, and Level 2, as the fundamentals taught in these levels are especially important.

From Level 2+ onwards, passes can be used across different levels.

Late Cancellations

If you have to cancel at short notice, please still remove yourself from the class in Eversports. Eversports will then display the message: “Cancellation no longer possible – Release your spot?”

If you release your spot and someone else takes it, we will credit you with one Open Class session.

With a doctor’s certificate from the day of the course and a cancellation made no later than 12 hours before the session, you will even receive a regular course session back.

Important: A WhatsApp message does not replace cancelling your booking in Eversports.

If you do not remove yourself from the booking and simply do not attend, the session will be forfeited.

For passes and memberships, the session will be deducted as usual.

USC members must still complete the required check-in in the event of a late cancellation. If this is not possible, a drop-in session must be paid.

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Open Class & Shape & Flexibility

Open Class

Open Class is independent training without an instructor, and participation is entirely at your own responsibility.

You are essentially renting a pole. Crash mats are available in the Open Class room if needed.

Cancellation deadline: 24 hours

Shape & Flexibility

A regular class featuring strength training as well as active and passive stretching exercises.

The focus includes:

• Front Split
• Middle Split
• Backbends

You can join at any time.

Cancellation deadline: 24 hours

Both options can be booked separately or as an add-on package to a membership. We also offer a separate membership for Open Class.

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General Rules for Membership Holders

At the start of your membership, all sessions for the entire membership period will be credited to your account.

If you regularly attend a fixed course, these sessions are automatically reserved for your course.

If you cancel a session on time, you can use it flexibly for:

• Pole courses
• Workshops
• Conditioning
• Shape & Flexibility
• Open Class

You may use sessions in advance or make them up at any time during your membership period. Unused sessions expire when your membership ends.

Therefore, please plan your make-up sessions as promptly as possible.

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General Rules for Urban Sports Club

Participation is only possible with an L (Premium) or XL (Max) membership.

For each course session you need:

• one Plus check-in
• the course pass in Eversports (€50 per course)

Both together make up the full course fee.

Forgotten check-ins must be compensated with a drop-in session.

Alternatively, you can come to the studio the following day and complete a regular check-in that day, either with us or elsewhere, without a booking. Unfortunately, it is not possible to check in retroactively for the previous day. Please also let us know briefly.

Please also note:

• USC includes a maximum of four Plus check-ins per month.
• In months with five course sessions, one additional drop-in session is required.
• All four monthly check-ins remain reserved for your regular course and must be completed there.

If you cancel a session on time, you must still complete the check-in within the same month. It will not be lost and can later be used during the same level for a make-up session or, afterwards, for two months for Open Class or Shape & Flexibility.

Important for Check-Ins:

After scanning the QR code, always scroll all the way to the bottom and select one of the all-day options under “Free Training” (Pole, Pole Dance, Fitness, or Dancing).

Please do not select any time-specific offers (e.g. Open Class or Shape & Flexibility with a scheduled time), otherwise you may accidentally book yourself a second time. This also applies if you have already booked an Open Class or Shape & Flexibility session. Only the all-day options under “Free Training” count as check-ins.

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Questions?

If you have any questions, you can reach us at any time:

info@vertical-ballerina.de

WhatsApp: +49 176 80118214

We look forward to spending this time with you!

Your Vertical Ballerina Team